Hassett Hardware Palo Alto
Visit Our Palo Alto Location
Palo Alto is the original location of Hassett Hardware. Sort of. It actually all started in Campbell, in 1957 with Bob Hassett and his brother. They moved the store to Marsh Manor in Redwood City in 1961 and in 1993, Larry Hassett, Bob’s son, who’d been working in the hardware store since he was a kid and had taken over the business from is father years before, noticed that Palo Alto didn’t have its own hardware store and decided to do something about it. He gathered all his financial resources, took out a small business loan and purchased the property at 875 Alma street at the corner of Alma and Channing. The building was half demolished and it took them six full months to get it up and running – and Palo Alto Hardware was born. We have the most dedicated family of employees in the Bay Area and our Palo Alto location is no exception. Some of our team has been with us in this location for over 20 years and one of our best cashiers, Debbie, has been with us since the year we opened this store!
Services at Palo Alto
Palo Alto has a little bit of everything – it’s the perfect corner hardware store. We’ve been helping the community fix all manner of household items and small engines for two decades now. Bring us what you’ve got and we’ll do our best to solve your problem or fix what’s broken – and if we can’t, we’ll help you find someone who can. If you don’t see what you need, ask. If we don’t have it, we can transfer it from another store or order it for you.
- Knife Sharpening
- Key Cutting
- Window Screening
- Carpet Cleaning Rentals
- Propane Exchange
- SodaStream Exchange
WE PRIDE OURSELVES ON GREAT CUSTOMER SERVICE, AND IT SHOWS.
★ ★ ★ ★ ★
“I was impressed by the helpfulness of every employee I came in contact with. Moreover, not only were they helpful, they were friendly and pleasant to deal with as well! If you compare this experience with what you get at H. Depot, well… you can’t. There is no comparison. At HD it might be days before you find a group of employees huddling in a corner hoping not to be seen. At Hassett, employees were readily available and willing to assist. I want to give a special shout out to Clarence for being the icing on the cake at check-out. Great job everyone!”
★ ★ ★ ★ ★
“All of the positive reviews were correct about this place. Brought my kitchen knife and meat cleaver to be sharpened by their ReSharp machine. The sharpening met my basic expectations. Customer service is truly customer service, the employees are nice and friendly. I will see them for my next sharpening needs.”
★ ★ ★ ★ ★
“Love this bustling business. You rarely see the staff alone because they’re always quick to drop what they’re doing to help a customer, but remember when they’re at their busiest to be patient if they are helping someone else because that’s what they do best- help. I rarely know what I need or what I can use in place of something else for my project, but they always seem to know, and they explain things so I can get the right things and be on my way without having to return until my next project.
They also have a great variety of household items and gifts. Totally beats driving to EPA and Home Depot.”
★ ★ ★ ★ ★
“Thank you to everyone who is coming to work and helping Palo Alto during the worst crisis of our lifetimes. You are heroes…I’ve been coming here for five years and I always have a good experience whether it’s just picking up a lightbulb or needing help with mosquito netting or getting a key duplicated or knives sharpened… This place is such a pillar of our community…thank you, wonderful wonderful hardware professionals.”
★ ★ ★ ★ ★
“Great local hardware store in Palo Alto. Every time I go here I always feel well taken care of by their sales staff. Super HELPFUL, fast checkouts and tons of great product for every day around the house. I bought a Weber BBQ grille a few months back and not only did they deliver it to my home for free they made sure it was set up and even cleaned before they left my house. I lOVE this store and will always go here when I need home improvement items. Keep up the GREAT work and really appreciate how knowledgable their staff is. AMAZING customer service.”
We are part of the ACE co-operative (not franchise), because we believe in shared ownership and the ACE values. We ARE the helpful place and we have some of the best, most knowledgeable employees in the Bay Area - come on in and find out for yourself!
You can also shop online on the ACE Hardware website and pick up in-store in any of our five locations.